Privacy Policy
Effective Date: January 2026
Last Updated: January 2026
BestCard ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how BestCard collects, uses, discloses, and safeguards your information when you use the BestCard mobile application and related services (collectively, the "App").
By using BestCard, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
When you create an account or use the App, we may collect:
- Email address
- Authentication information (via Firebase Authentication)
- App preferences and notification settings
- Support communications
1.2 Financial Information via Plaid
When you choose to connect your financial accounts, BestCard uses Plaid, Inc. ("Plaid") to securely access limited financial data on your behalf. BestCard does not receive or store your bank login credentials.
The information we may receive from Plaid includes:
- Credit card account metadata (issuer, account name)
- Balances and credit limits
- Transaction and merchant category information
This data is used solely to provide BestCard’s core functionality.
1.3 Automatically Collected Information
We may automatically collect:
- Device type and operating system
- App usage and performance data
- Crash logs and diagnostic data
This information is collected in an aggregated or anonymized manner where possible.
2. How We Use Your Information
BestCard uses your information to:
- Provide and operate the App
- Recommend the optimal credit card for purchases
- Monitor utilization and payment status
- Send notifications and alerts you enable
- Improve app performance and user experience
- Respond to support requests
We do not sell your personal or financial information.
3. How We Share Information
We may share information only with trusted service providers necessary to operate the App, including:
- Plaid: to securely access financial account data you authorize
- Firebase (Google): for authentication, data storage, and analytics
- Apple: for App Store distribution and platform services
We do not share your data with advertisers or data brokers.
4. Data Security
BestCard uses industry-standard security measures to protect your information, including:
- Encryption of data in transit using TLS
- Encryption of data at rest
- Role-based access controls
- Secure third-party infrastructure
Despite these measures, no system can be guaranteed to be 100% secure.
5. Data Retention
We retain your information only for as long as your account remains active or as necessary to provide the App. If you delete your account or request deletion, your data will be removed as described below.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at support@usebestcard.com.
7. Data Deletion
You may request deletion of your account and associated data at any time. Upon deletion:
- Your Plaid access tokens are revoked
- Financial and personal data stored by BestCard is deleted
Some information may be retained where required by law.
8. Children’s Privacy
BestCard is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Links
The App may contain links to third-party services. We are not responsible for the privacy practices of those third parties.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of material changes through the App or by email.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Email: support@usebestcard.com
This Privacy Policy is designed to comply with applicable privacy laws, including CCPA and GDPR, to the extent applicable.